ONQ nbn® is the beating heart behind your business.

The Problem

At the time, some 8 years ago now, we were suffering really slow internet connections and the costs to create a fibre internet connection with a big Telco was cost prohibitive. We were also fed up with the lack of support services often found with big organisations and this affected our business.

Our Solution

ONQ understood exactly the frustrations we were experiencing and solved the problem by connecting us to their own infrastructure network. Since then we have been uber happy. If ever we need to, we can talk directly to a technical expert at ONQ – rather than someone who is purely sales – for exactly what we need, when we need it.

“I could not be happier with having them as our telecommunications partner.”

The Problem

We used to be with one of the big Telco’s. We found it expensive and often time consuming to get through to someone and actually speak to a person that could help. Now that we are thankfully with ONQ, I realise what great value they offer – fast and reliable connectivity, backed up by customer service that is world class. We are no longer paying for an inferior service at a much heftier price.

Our Solution

With ONQ, it’s like a breath of fresh air. A modern and cutting edge telco that lives by their promise to deliver an ultra reliable, extraordinary service at exceptional value.

They are very accessible, fast to respond and very knowledgeable about what they do. We’ve been partnering with them now for over 6 years and honestly I can’t fault them.

The Problem

Prior to partnering with ONQ, we were having real trouble with our internet and we would have staff out of action for hours and sometimes days. The impact on our business performance, not to mention reputation, was enormous. It was very frustrating and disruptive.

Our Solution

After a thorough evaluation and analysis of the client’s business needs, ONQ recommended and implemented a microwave internet service with symmetrical speeds guaranteed up and down that was much more appropriate to our needs. Best of all, ONQ guaranteed their service which makes a significant difference to the smooth management of their business.

Intermittent and slow internet is now thing of the past, and although this costs more, NQIB have found it well worth it as their productivity gains far outweigh the extra cost involved.

“In short, they are extremely knowledge, reliable, trustworthy and good value.”